La gestión del servicio de entrenamiento personal ¿Cuáles son los motivos y objetivos de las mujeres que lo contratan?

  1. Serrano Gómez, Virginia
  2. García García, Oscar
  3. Hernández Mendo, Antonio
  4. Morales Sánchez, Verónica
Journal:
RICYDE. Revista Internacional de Ciencias del Deporte

ISSN: 1885-3137

Year of publication: 2012

Volume: 8

Issue: 29

Pages: 245-257

Type: Article

DOI: 10.5232/RICYDE2012.02904 DIALNET GOOGLE SCHOLAR lock_openDialnet editor

More publications in: RICYDE. Revista Internacional de Ciencias del Deporte

Abstract

The aim is to determine the reasons, primary and secondary objectives of women who request the services of a personal trainer, and check the reliability and generalizability of the data structure. 70 women aged between 24 and 68 years participated. It was used an ad hoc questionnaire with open questions. After two years, it was taken the data of the time that the users had remained continuously linked to the personal training program, and also the percentage of attendance at scheduled training sessions. It was carried out an association analysis using the Chi-square, the contingency coefficient and the Spearman´s correlation (p <.001), a variance component analysis (p <.001) and a generalizability analysis. The results indicate that the most requested primary objective was the weight loss by reduction of the body fat percentage, the secondary objective was to improve muscle stiffness, and the primary reason was to get the results, however, these variables are associated with the user's age (p <.001). The data structure obtained with this sample shows excellent levels of reliability (e 2= 1.00) and generalizability (³ = 1.00). In conclusion, the knowledge of the reasons and objectives of the users could be useful for the manager of sports centers, when manage the service to provide a quality service, with which to achieve the satisfaction and loyalty of the user.

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