Estudio de la satisfacción percibida por los estudiantes de la UNED con su vida universitaria

  1. González-Peiteado, Margarita 1
  2. Pino-Juste, Margarita 2
  3. Penado-Abilleira, María 1
  1. 1 Universidad Nacional de Educación a Distancia
    info

    Universidad Nacional de Educación a Distancia

    Madrid, España

    ROR https://ror.org/02msb5n36

  2. 2 Universidade de Vigo
    info

    Universidade de Vigo

    Vigo, España

    ROR https://ror.org/05rdf8595

Journal:
RIED: revista iberoamericana de educación a distancia

ISSN: 1138-2783

Year of publication: 2017

Issue Title: Visión de los MOOC desde una perspectiva práctica

Volume: 20

Issue: 1

Pages: 243-260

Type: Article

DOI: 10.5944/RIED.20.1.16377 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: RIED: revista iberoamericana de educación a distancia

Abstract

The evaluation of university quality plans are optimized when these incorporate views and indicators of student satisfaction. As a result, based on the model proposed by Kember and Leung (2005), the objective of this research is to analyze satisfaction with University life through online surveys to students who studied at the Universidad Nacional de Educación a Distancia (UNED, Spain). The resulting data are tabulated a model that allows us to identify those elements that have a significant influence on student satisfaction in relation to four dimensions: teaching, content, communication and capabilities. This was attended by 60 students from different degree programs corresponding to five academic areas aged between 24 and 50 years. Intending to understand and interpret a reality and to open a debate on optimizing the quality of education, we have opted for a non-experimental design of exploratory, descriptive and transversal character. Studies of structure and internal consistency were conducted by performing an exploratory factor analysis and Cronbach's alpha coefficient (α = 0.96). It shows the high level of student satisfaction with the University experience, demonstrating a high degree of comfort in the variables analyzed. The results revealed significant differences due to age and the academic field. The review of the variables involved in the construct University life satisfaction has allowed us to point out the need to optimize strategies and resources fundamentally related to the teaching factor in order to improve University quality.

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Data source: Dialnet