The impact of perceived justice on satisfaction and behavioral intentions in service encounters – a comparison and validation study
- Carrillo, I.M.
- Svensson, G.
- Neira, M.C.O.
ISSN: 1756-6703, 1756-669X
Argitalpen urtea: 2019
Alea: 11
Zenbakia: 3
Orrialdeak: 378-394
Mota: Artikulua