Quality management and customer results: the tourist accommodation sector in Spain

  1. Álvarez-García, J.
  2. del Río-Rama, M.C.
  3. Simonetti, B.
Revue:
International Journal of Quality and Reliability Management

ISSN: 0265-671X

Année de publication: 2017

Volumen: 34

Número: 5

Pages: 701-719

Type: Article

DOI: 10.1108/IJQRM-05-2015-0084 GOOGLE SCHOLAR