Measurement and analysis of customer satisfaction: Company practices in Spain and Portugal

  1. Fernández-González, A.J.
  2. Prado, J.C.P.
Revista:
International Journal of Productivity and Performance Management

ISSN: 1741-0401

Ano de publicación: 2007

Volume: 56

Número: 5-6

Páxinas: 500-517

Tipo: Artigo

DOI: 10.1108/17410400710757169 GOOGLE SCHOLAR
Fonte de datos: Scopus