Challenges of Sustainable Tourism Management in aSmall Historical Town from the Perspective of Accom-modation Managers

  1. Isabel Vieira 1
  2. Ana Paula Rodrigues 2
  3. María Elisa Alén González 3
  4. Nuno Sousa 4
  1. 1 Polytechnic Institute of Viseu, School of Technology and Management of Lamego, Lamego,Portugal; Centre for Studies in Education and Innovation
  2. 2 University of Trás-os-Montes and Alto Douro,Vila Real,Portugal,Centre for Transdisci-plinary Development Studies
  3. 3 University of Vigo;Faculty of Business Sciences and Tourism,Ourense,Spain
  4. 4 Faculty of Business Sciences and Tourism,University of Vigo,Ourense,Spain;INESCTEC,Porto,Portugal
Montrer des affiliations +
Revue:
Revista portuguesa de estudos regionais

ISSN: 1645-586X

Année de publication: 2024

Número: 69

Pages: 57-78

Type: Article

DOI: 10.59072/RPER.VI69.632 DIALNET GOOGLE SCHOLAR lock_openAccès ouvert editor

D'autres publications dans: Revista portuguesa de estudos regionais

Résumé

A indústria do turismo tem desenvolvido esforços significativos na adoção de práticas mais sus-tentáveis, visando a minimização dos impactos ambientais. Apesar do reconhecimento geral dessas iniciativas, observa-se uma ausência de estudos que investiguem asperceções das empresas turísti-cas em relação à aplicação dos princípios do Desenvolvimento Turístico Sustentável (DTS). Assim, este estudo propõe-se a compreender as atitudes dos gestores de alojamento em relação à implemen-tação de práticas de DTS, assim como os desafios que enfrentam ao incorporar esses princípios nos seus modelos de negócios. Adotando uma abordagem qualitativa, a pesquisa utilizou o software MAXQDA20 para a análise dos dados. Os resultados revelaram que a maioria dos gestores reco-nhece que os desafios decorrentes de fatores externos resultaram em aprendizagens significativas para a gestão dos seus alojamentos. Contudo, a pesquisa conclui que os gestores de alojamentos ainda não estão plenamente capacitados para contribuir de maneira positiva para o DTS, evidenci-ando-se dificuldades em integrar completamente os princípios sustentáveis nos seus modelos de negócio. A singularidade desta investigação reside na sua contribuição original para preencher uma lacuna na literatura existente, oferecendo uma visão inédita sobre as perceções dos gestores e os desafios enfrentados na implementação dos princípios do DTS. Esta abordagem não proporciona apenas uma compreensão mais abrangente do tema, mas também oferece insights importantes para pesquisas futuras, destacando-se como um marco determinante na compreensão e promoção do DST

Références bibliographiques

  • Akhtar, S. & Najar, A. H. (2020). Environmental sustainable practices in the hotels: From existence to implementation. Ecology. Environment and Conservation, 26(1), 111-116.
  • Amado, M. P., Santos, C. V., Moura, E. B., & Silva, V. G. (2010). Public participation in sustainable urban planning. International journal of human and social sciences, 5(2), 102-108
  • Antão-Geraldes, A. M., & Sheppard, V. A. (2020). Promoting sustainable tourism in rural and natural areas through small business innovation: the case of Atenor village (Northeast, Portugal). Journal of Ecotourism, 19(2), 185-193.
  • Antão-Geraldes, M. & Sheppard, V.A. (2019). Promoting sustainable tourism in rural and natural areas through small business innovation: the case of Atenor village (Northeast, Portugal), Journal of Ecotourism, DOI: 10.1080/14724049.2019.1607864
  • Balaji, M., Jiang, Y., Jha, S. (2019). Green hotel adoption: A personal choice or social pressure? Int. J. Contemp. Hosp. Manag. 31, 3287–3305.
  • Barber, N.A. & Deale, C. (2014). Tapping Mindfulness to shape hotel guests' Sustainable
  • behaviour. Cornell Hospitality Quarterly, 55 (1), 100–114.
  • Berezan, O., Raab, C., Yoo, M., & Love, C. (2013). Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return. International Journal of Hospitality Management, 34, 227-233.
  • Bhat, A. A., & Mishra, R. K. (2021). Demographic characteristics and residents' attitude towards tourism development: A case of Kashmir region. Journal of Public Affairs, 21(2), e2179.
  • Butler R. (1998). Sustainable tourism—looking backwards in order to progress? In: Hall C.M., Lew A.A., editors. Sustainable tourism: a geographical perspective. Longman; New York: 1998.
  • Calisto, M.D.L., Umbelino, J., Gonçalves, A., & Viegas, C. (2021). Environmental sustainability strategies for smaller companies in the hotel industry: doing the right thing or doing things right?. Sustainability, 13(18), 10380.
  • Casais, B. & Ferreira, L. (2023). Smart and sustainable hotels: Tourism Agenda 2030 perspective article. Tourism Review, 78(2), 344-351. https://doi.org/10.1108/TR-12-2022-0619.
  • Comerio, N., & Strozzi, F. (2019). Tourism and its economic impact: A literature review using bibliometric tools. Tourism economics, 25(1), 109-131. https://doi.org/10.1177/135481661879376
  • Europa Nostra (2020) COVID-19 & BEYOND Challenges and Opportunities
  • for Cultural Heritage (20 October 2020). Europa Nostra. https://www.europanostra.org/wpcontent/uploads/2020/10/20201014_COVID19_Consultation-Paper_EN.pdf
  • Faria, P., Baltazar, L. G., Lima, J., Bruno, P., Martinho, G., & Nóbrega, L. (2021). Guia para a Construção Sustentável em Empreendimentos Turísticos. Turismo de Portugal: Lisboa (Guide for Sustainable Construction in Tourism Developments. Portugal Tourism: Lisbon).
  • Fraj, E.; Matute, J. & Melero, I. (2015). Environmental strategies and organizational competitiveness in the hotel industry: The role of learning and innovation as determinants of environmental success. Tourism Management, 46(1), 30-42.
  • Frauman, E., & Banks, S. (2011). Gateway community resident perceptions of tourism development: Incorporating Importance-Performance Analysis into a Limits of Acceptable Change framework. Tourism Management, 32(1), 128-140.
  • Galpin, T.; Whitttington, J. L. & Bell, G. (2015). Is your sustainability strategy sustainable? Creating a culture of sustainability. Corporate Governance, 15(1), 1-17.
  • García-Delgado, F. J., Martínez-Puche, A., & Lois-González, R. C. (2020). Heritage, tourism and local development in peripheral rural spaces: mértola (Baixo Alentejo, Portugal). Sustainability, 12(21), 9157.
  • Gil-Soto, E., Armas-Cruz, Y., Morini-Marrero, S., & Ramos-Henríquez, J.M. (2019). Hotel guests’ perceptions of environmental friendly practices in social media. Int. J. Hosp. Manag., 78, 59–67.
  • Giorgi, A. & Sousa D. (2010). Método fenomenológico de investigação em psicologia. Lisboa: Fim de século. (Phenomenological method of research in psychology. Fim de século: Lisbon).
  • Gonia, A., & Jezierska-Thöle, A. (2022). Sustainable Tourism in Cities—Nature Reserves as a ‘New’City Space for Nature-Based Tourism. Sustainability, 14(3), 1581.
  • Gu, S.; Li, J., Wang, M. & Ma, H. (2023). Post-Renewal Evaluation of an Urbanized Village with Cultural Resources Based on Multi Public Satisfaction: A Case Study of Nantou Ancient City in Shenzhen. Land 211 https://doi.org/10.3390/land12010211.
  • Harshbarger, B. (2012). Small town tourism: Building the dreams. Illinois Institute for Rural Affairs. Rural Research Report, 22(6), 1. https://doi.org/10.1002/pa.2179
  • Hutagalung, H., Purwana, D., Suhud, U., Mukminin, A., Hamidah, H., & Rahayu, N. (2022). Community Self-Reliance of Rural Tourism in Indonesia: An Interpretative Phenomenological Analysis. Qualitative Report, 27(7).
  • Irfan, M., Ullah, S., Razzaq, A., Cai, J., & Adebayo, T. S. (2023). Unleashing the dynamic impact of tourism industry on energy consumption, economic output, and environmental quality in China: A way forward towards environmental sustainability. Journal of Cleaner Production, 387, 135778. https://doi.org/10.1016/j.jclepro.2022.135778
  • Ismagilova, G., Safiullin, L., & Gafurov, I. (2015). Using historical heritage as a factor in tourism development. Procedia-social and Behavioral sciences, 188, 157-162.
  • Jaisinghani, D., Kaur, M., Joshi, M., Sharma, S., & Ahmed, A. D. (2023). Impact of political risk and economic growth on the tourism industry: Evidence from a dynamic threshold panel model. Tourism Economics, 0(0). https://doi.org/10.1177/13548166231212244
  • Jeog, H., & Othman, J. (2016). Using Interpretative Phenomenological Analysis from a Realist Perspective. The Qualitative Reports, 21(3), 558-570.
  • Jones, P.; Hillier, D.; Comfort, D. (2014). Sustainability in the global hotel industry. Int. J. Contemp. Hosp. Manag. 26, 5–17
  • Kamalulariffin, N. S. (2013). Adoption of Environmental Management Practices (EMPs) in the Malaysian Hotel Industry: An Investigation on EMPs Drivers and Market Performance Outcomes (Doctoral dissertation, Universiti SainsMalaysia).
  • Kasimu, A.B., Zaiton, S. & Hassan, H. (2012). Hotels' involvement in sustainable tourism practices in Klang Valley, Malaysia. International Journal of Economics and Management, 6(1), 21-34.
  • Kuckartz, U., & Rädiker, S. (2019). Analyzing qualitative data with MAXQDA (pp. 1-290). Basel, Switzerland: Springer International Publishing.
  • Langgat, J.A. (2019). Sustainability Adoption in Hotel Restaurants: Evidence from Malaysia. Ph.D. Thesis, University of Exeter, Exeter, UK.
  • Lysgård, H. K. (2019). The assemblage of culture-led policies in small towns and rural communities. Geoforum, 101, 10-17.
  • Ma, X., Tan, J., & Zhang, J. (2022). Spatial–Temporal Correlation between the Tourist Hotel Industry and Town Spatial Morphology: The Case of Phoenix Ancient Town, China. Sustainability 14(17), 10577. https://doi.org/10.3390/su14171057
  • Madanaguli, A., Dhir, A., Joseph, R. P., Albishri, N. A., & Srivastava, S. (2023). Environmental sustainability practices and strategies in the rural tourism and hospitality sector: a systematic literature review and suggestions for future research. Scandinavian Journal of Hospitality and Tourism, 1-28.
  • Manzoor F., Wei, L., Asif M., Haq M.Z., Rehman, H. (2019) The Contribution of Sustainable Tourism toEconomic Growth and Employment in Pakistan. Int J Environ Res Public Health. 16(19), 3785.
  • Marujo, N. & Carvalho, P. (2010). Turismo, planeamento e desenvolvimento sustentável (Tourism, planning and sustainable development). Turismo & Sociedade. 3(2) 147-16.
  • Melissen, F. (2013). Sustainable hospitality: A meaningful notion?. Journal of MIT Sloan Manag. Rev., 53, 43-50.
  • Melissen, F., Koens, K., Brinkman, M. & Smit B. (2016). Sustainable development in the accommodation sector: A social dilemma perspective. Tourism Management Perspectives, 20,141-150.
  • Moniz, A. I., Hill, M. M., & Silva, J. A. (2010). A sustentabilidade do turismo em ilhas de pequena dimensão: o caso dos Açores (The sustainability of tourism in small islands: the case of the Azores). Revista Turismo & Desenvolvimento, 3(13/14), 1085-1086. https://doi.org/10.34624/rtd.v3i13/14.12925
  • Mu, Q., & Aimar, F. (2022). How Are Historical Villages Changed? A Systematic Literature Review on European and Chinese Cultural Heritage Preservation Practices in Rural Areas. Land, 11(7), 982.
  • Mucharreira P.R. & Antunes, M. G. (2015). Os efeitos das variáveis macroeconómicas no desempenho das organizações: Evidência das pequenas e médias empresas em Portugal (The effects of macroeconomic variables on the performance of organizations: Evidence from small and medium-sized enterprises in Portugal). Contabilidade & Gestão, 17, 113-143.
  • Mucharreira, P. R., Antunes, M. G., Abranja, N., Justino, M. R. T., & Quirós, J. T. (2019). The relevance of tourism in financial sustainability of hotels. European Research on Management and Business Economics, 25(3), 165-174.
  • Muminovi´c, E., Radosavljevi´c, U., Beganovi´c, D. (2020). Planning and Management Model for the Regeneration of Historic Urban Landscapes: The Case of Historic centre of Novi Pazar in Serbia. Sustainability 12, 1323.
  • Mura, L. & Kajzar, P. (2019). Small Businesses in Cultural Tourism in a Central European Country. Journal of Tourism and Services, 10 (19): 40-54.
  • Nair, M. B., Ramachandran, S., Shuib, A., Syamsul, H. M. A., & Nair, V. (2012). Multi-criteria decision making approach for responsible tourism management. Malaysian Forester, 72(2), 135-146.
  • Nepal, R., Irsyad, M.I. & Nepal, S.K. (2019). Tourist arrivals, energy consumption and pollutant emissions in a developing economy–implications for sustainable tourism. Tour. Manag. 72, 145–154.
  • Pérez, D. & Del Bosque, I. R. (2014). Sustainable Development and Stakeholders: A Renew Proposal for the Implementation and Measurement of Sustainability in Hospitality Companies. Knowledge and Process Management, 21(3), 198-205.
  • PORDATA (2022). Estatísticas, gráficos e indicadores de Municípios em Portugal. https://www.pordata.pt/Municipios
  • Pryce, A. (2001). Sustainability in the hotel industry. Travel Tour. Anal., 6, 95–114.
  • Radwan, H.R.I.; Jones, E. & Minoli, D. (2012). Solid waste management in small hotels: A comparison of green and non-green small hotels in Wales. J. Sustain. Tour. 20, 533–550.
  • Rudan, E. (2010). The development of cultural tourism in small historical towns. In Faculty of Tourism and Hospitality Management in Opatija. Biennial International Congress. Tourism & Hospitality Industry (p. 577). University of Rijeka, Faculty of Tourism & Hospitality Management.
  • Saarinen, J. (2020). Sustainable growth in tourism?: Rethinking and resetting sustainable tourism for development. In Degrowth and Tourism (pp. 135-151). Routledge.
  • Santos, R. A. D. (2018). Critérios para o desenvolvimento de uma hotelaria sustentável. Tese de Doutoramento (Criteria for the development of sustainable hotels. Doctoral Thesis). Universidade Federal Fluminense.
  • Sharpley, R. (2000). The influence of the accommodation sector on tourism development: Lessons from Cyprus. International Journal of Hospitality Management, 19(3), 275–293. doi: 10.1016/S0278-4319(00)00021-9
  • Smith, J. A., & Osborn, M. (2008). Interpretative phenomenological analysis. In J. A. Smith (Ed.), Qualitative psychology: a practical guide to research methods. London: Sage. pp. 53-81.
  • Smith, J., Flowers, P., & Larkin, M. (2009). Interpretative phenomenological analysis: theory, method, and research. London: SAGE Publications.
  • Sosa, M. (2023). Tourism development planning as a community industry. Revista Científica "Visión de Futuro", 27(1), 59-72.
  • Sousa, N. A. P., & Manfredo, M. T. (2020). O Turismo no Douro: Notas Bibliométricas Sobre a Literatura Científica. RPER, (56), 65-83.
  • Teixeira, L. & Oliveira, S. (2010). A experiência de gestão e planejamento do turismo das cidades patrimônio cultural da humanidade na Espanha aplicada à realidade Brasileira (The experience of management and planning of tourism in Spanish World Heritage Cities applied to the Brazilian reality). Turismo & Sociedade, 3(1), 68-90.
  • Tomkins, L. (2017). Using Interpretative Phenomenological Psychology in Organisational Research with Working Carers. In J. Brook, & N. King (Ed.), Applied Qualitative Research in Psychology (pp. 86-100). London: Palgrave.
  • Toubes, D. R., Araújo-Vila, N., & Fraiz-Brea, J. A. (2021). Organizational learning capacity and sustainability challenges in times of crisis: A study on tourism SMEs in Galicia (Spain). Sustainability, 13(21), 11764.
  • Trišić I., Štetić S., Privitera D., Petrović M.D., Maksin M., Vujović S., Jovanović Z. & Kalinić, M. (2021). Perspectives on Sustainable Tourism Development in the Hotel Industry—A Case Study from Southern Europe. Sustainability, 13(10):5563. https://doi.org/10.3390/su13105563.
  • Turismo de Portugal (2020). Guia de Boas Práticas para uma Economia Circular no Alojamento Turístico. Turismo de Portugal, (Good Practices Guide for a Circular Economy in Tourism Accommodation. Tourism of Portugal). I.P.AHRESP
  • Turismo de Portugal (2020). Turismo de Portugal, I.P.AHRESP + S u s t a i n a b l e T o u r i s m P l a n 20-23.
  • UN - United Nations General Assembly: Transforming Our World: The 2030 Agenda for Sustainable Development. Draft resolution referred to the United Nations summit for the adoption of the post-2015 development agenda by the General Assembly at its sixty-ninth session. UN Doc. A/70/L.1 of 18 September 2015.
  • UNWTO & IPSOS (2019). Global survey on the perception of residents towards city tourism: impact and measures, UNWTO, Madrid, https://doi.org/10.18111/9789284421107.
  • UNWTO & UN Environment (2019). Baseline Report on the Integration of Sustainable Consumption and Production Patterns into Tourism Policies, UNWTO, Madrid, https://doi.org/10.18111/9789284420605.
  • Vehovar, V., Toepoel, V., & Steinmetz, S. (2016). Non-probability sampling (Vol. 1, pp. 329-45). The Sage handbook of survey methods.
  • Vieira, I., Rodrigues, A., Fernandes, D., & Pires, C. (2016). The role of local government management of tourism in fostering residents' support to sustainable tourism development: evidence from a Portuguese historic town. International Journal of Tourism Policy, 6(2), 109-135.
  • Wenting, Y., He, Z., & Shuying, Z. (2021). Sustainable development and tourists' satisfaction in historical districts: influencing factors and features. Journal of Resources and Ecology, 12(5), 669-681.
  • Yabanci, O. (2022). Historic architecture in tourism consumption. Tourism Critiques, 3(1), 2-15. https://doi.org/10.1108/TRC-04-2021-0008
  • Yang, L., & Wall, G. (2022). Heritage tourism in a historic town in China: Opportunities and challenges. Journal of China Tourism Research, 18(5), 1073-1098.
  • Yıldırım, M. Turan, G. (2012). Sustainable development in historic areas: Adaptive re-use challenges in traditional houses in Sanliurfa, Turkey, Habitat International, 36(4), 493-503.
  • United Nations General Assembly: Transforming Our World: The 2030 Agenda for Sustainable Development. Draft resolution referred to the United Nations summit for the adoption of the post-2015 development agenda by the General Assembly at its sixty-ninth session. UN Doc. A/70/L.1 of 18 September 2015.
La source de données: Dialnet