Teleological Actions in Negative Service Encounters
- Padin, C.
- Svensson, G.
- Otero-Neira, C.
- Hogevold, N.
Book Series:
Developments in Marketing Science: Proceedings of the Academy of Marketing Science
ISSN: 2363-6173, 2363-6165
Year of publication: 2016
Pages: 733
Type: Book chapter