Teleological Actions in Negative Service Encounters
- Padin, C.
- Svensson, G.
- Otero-Neira, C.
- Hogevold, N.
Liburu bilduma:
Developments in Marketing Science: Proceedings of the Academy of Marketing Science
ISSN: 2363-6173, 2363-6165
Argitalpen urtea: 2016
Orrialdeak: 733
Mota: Liburuko kapitulua