Critical incidents and dissatisfaction in B2B relationships: an appraisal theory analysis

  1. Pascual-Nebreda, L.
  2. Cabanelas, P.
  3. Blanco-González, A.
Journal:
Journal of Business and Industrial Marketing

ISSN: 0885-8624

Year of publication: 2023

Volume: 38

Issue: 7

Pages: 1574-1586

Type: Article

DOI: 10.1108/JBIM-12-2021-0570 GOOGLE SCHOLAR
Data source: Scopus