Balancing reactions and actions between service receivers and service providers to resolve service failures
- Carrillo, I.M.
- Svensson, G.
- Otero-Neira, C.
ISSN: 1756-0055, 1756-0047
Argitalpen urtea: 2022
Alea: 26
Zenbakia: 1
Orrialdeak: 20-41
Mota: Artikulua